We here at Tuppy's wish each of you a very Happy and safe Easter!
WEBSITE UPGRADES: In order to enhance our customers shopping experience, we've recently 'tweaked' our website and added some additional tools and features. We have taken screenshots and written in red to assist you to recognise and use some of the tools. You will always get best results if you view listings and shop using an iPad, laptop or desktop. It is sometimes a bit trickier when using a mobile phone.
VIEWING A LISTING: Double click on listing to view a listing. Magnification tools allow you to closely inspect items, and a ruler helps you to calculate print/design size.
CURRENCY: To change from Australian Dollars (AUD) to your preferred currency, go to top right of page and click on AUD (or if using mobile phone, the 3 bars). When you click on AUD a dropdown list of currencies will appear from which you can choose.
SEARCH BY COLOUR, BRAND & THEME: You can search our store by colour, brand or theme. For example, if you want Liberty fabric in blue floral, you can find by clicking on the SHOP BY bar at top right of page that reveals a dropdown list, or by using the SEARCH ICON and typing 'liberty blue floral' into the *search bar and all of those fabrics will be pulled up for you. *The Search Bar can be found by clicking on the little magnifying glass icon at top right of page)
FABRIC CUTS: When you open a listing, click on the 'Please Select Size' box and a dropdown list will appear. Most fabric is sold in different lengths or cuts: 25cm, Fat Quarter and Metre. Imperial measurements are also shown. If, for example, you wish to purchase 1/2metre, choose 2 x 25cm strips or 2 FQ and fabric will be sent as a single length. You will also notice the available quantities of each cut. Always ask if what you're after isn't available, as we may have more...
QUILTERS PRE-CUTS: We also sell quilters pre-cut bundles such as FQ Bundles, Charm Packs, Layer Cakes and Jelly Rolls.
OUR FABRICS: We have focused on building a comprehensive range of certain brands: Authentic Australian Aboriginal Fabrics by M&S Textiles Australia, Ella Blue Fabrics Australia, Liberty London Tana Lawn, traditional Japanese prints, and some of the Kaffe Fassett Collective. Please note that Free Spirit Fabrics that printed fabric by leading designers such as Kaffe Fasset, Phil Jacobs, Amy Butler, etc., recently closed its doors. It is my understanding that a new distributor will be taking over and eventually supply of these beautiful fabrics will become available again).
YARN: We have a selection of gorgeous yarns by Noro, Debbie Bliss and Prestige Yarns. If you love to dye your own yarn, you can't go past the selection of blends by Prestige Yarns. Please note that the distributor for Debbie Bliss recently closed. We are sure that a new distributor will be found soon and these beautiful yarns will become available once more. We are also looking at another beautiful brand, so watch this space....
Shipping Cost - Yarn: Unless we sell these as bulk lots our shipping calculator has difficulty accurately computing shipping for single balls and multiple orders. We therefore ask that customers message us with their order using the CONTACT button so we can send a custom invoice that has correct postage. But generally...within Australia...we can send up to six 50g balls/skeins in a 500g satchel that costs $8.50AU. To send same order to CAN/US/JAP/NZ costs $24.00AU and to UK/EU $29.00AU. To send ten 50g balls/skeins costs about twice as much because of bulk. Shipping does include tracking.
PAYMENT & CHECKOUT: You may pay using PayPal, MasterCard or Visa. We plan to add AfterPay as a payment option soon. Our website and checkout is VERY secure. At no time are we privy to your private financial details. Buyers are also covered by PayPal Buyer Protection as well as Shopify Buyer Protection.
POSTAGE: We have a postage/shipping calculator on the first page of checkout (lower left). This calculator is fairly accurate for everything except computing shipping for yarn. If wanting to buy yarn, please message us with your order and location so we can do up a custom order for you that has correct shipping.
DISCOUNT CODES/COUPONS: All customers receive a discount code that can be used in our store unlimited times for the duration of the calendar year. Codes change on 1st January each year. The box for entering the Discount Code/Coupon is on the 2nd page of checkout.
FACEBOOK: Tuppy's Aussie Fabrics is on Facebook and it is here that we post photos of new additions to our store as well as other topics of interests including photos of projects made by some of our customers. We also have a SHOP NOW button on our Facebook Page to help you to find us easily. At the time of this writing we have over 22,000 Facebook followers!
QUESTIONS, SUGGESTIONS, ETC.: You, the customer, are of paramount importance to us and it is our aim to provide the most positive online shopping experience possible. If you have any complaints or suggestions, please don't hesitate to contact us via our 'contact' button.
REVIEWS: No....we don't ask you to review our service, product or store. But should you wish to do some checking before you shop with us, you are welcome to visit our small stores (same name - TuppysAussieFabrics) on eBay and Etsy, and also our Facebook Page where you will see that as a seller we have a good reputation.
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We look forward to providing you with the best online shopping service you've ever experienced!